Privacy Policy
Panda Premier Cleaning Ltd
Last updated: 22 October 2026
1. Introduction
Panda Premier Cleaning Ltd respects your privacy and is committed to handling your personal information responsibly. This policy explains how we collect, use and protect personal information when you visit our website, contact us or use our cleaning services.
2. Information We Collect
We may collect information you provide when you contact us, request a quote or book a service, including your name, email address, telephone number, property address and details relating to your cleaning requirements.
We may also receive information contained in messages you send us and limited technical information about your visit to our website.
3. How We Use Your Information
We may use your information to:
Respond to enquiries and prepare quotations.
Arrange and provide cleaning services.
Communicate about bookings, changes and payments.
Maintain business and financial records.
Protect our website and improve our services where permitted.
4. Lawful Basis for Processing
Under UK data protection law, we process personal information where necessary to take steps at your request before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate interests or obtain consent where required.
5. Sharing Information
We do not sell your personal information. We may share relevant information with service providers who help us operate our business, process payments, host our website or maintain our records, where necessary and lawful. We may also disclose information when required by law.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal, accounting and record-keeping requirements. We take reasonable steps to protect personal information against unauthorised access, loss or misuse.
7. Cookies
Our website uses necessary cookies and may use analytics or advertising cookies and similar technologies. Where required, non-essential cookies will be used only in accordance with your consent. You can review your choices using the cookie banner or cookie preferences available on our website.
8. Your Rights
Depending on the circumstances, you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, request data portability, or withdraw consent where processing relies on consent.
To exercise your rights, contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
9. Contact Us
For questions about this Privacy Policy or how we handle personal information, please contact:
Panda Premier Cleaning Ltd
Email: info@panda-premier-cleaning.co.uk
10. Changes to This Policy
We may update this policy from time to time. The latest version will be published on this page.